Shipping policy
Shipping Policy
Thank you for shopping with Want One Get One! We work hard to get your finds to you as quickly as possible.
Processing Times
Orders are typically processed within 1–3 business days. Processing times may vary during holidays, high-volume periods, or due to product availability.
Shipping Times
Estimated delivery times are shown when available. Most U.S. orders typically arrive within approximately 5–12 business days after processing. Delivery times are estimates and may vary depending on the product, destination, carrier, weather, or other circumstances outside our control.
Shipping Costs
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
Tracking Your Order
When tracking is available, you will receive tracking information after your order has shipped. Please allow some time for the carrier to update the tracking status.
Multiple Packages
If your order contains multiple items, they may be fulfilled from different locations and arrive in separate packages at different times. You will not be charged additional shipping because an order is split into multiple packages.
Incorrect Addresses
Please verify your shipping address before completing your order. Customers are responsible for providing an accurate and complete delivery address. If you notice an error, contact us as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change the address.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, you receive the wrong item, or your tracking indicates a delivery issue, please contact us as soon as possible. Include your order number and photos when applicable so we can help resolve the issue.
Questions
If you have questions about your order or shipping, please contact us at support@wantonegetone.com or through our Contact page. We aim to respond within 1–2 business days.